Privacy Policy

Privacy Statement

Children, Young People & Families Consortium
The Children, Young People and Families’ Consortium (CYPF Consortium) is a registered charity (number 1145278) and a company limited by guarantee (number 06667346).

This privacy statement explains how the CYPF Consortium collects, uses, and protects your personal information when you use our website or interact with us.

We are committed to ensuring that your privacy is protected and that we comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other relevant legislation.


Your Data Protection Rights

Under UK GDPR you have the following rights:

  • The right to be informed about how we use your data

  • The right of access to your personal data

  • The right to rectification of inaccurate or incomplete data

  • The right to erasure (in certain circumstances)

  • The right to restrict processing (in certain circumstances)

  • The right to data portability

  • The right to object to processing

  • Rights in relation to automated decision-making and profiling

For more details, please see the Information Commissioner’s Office (ICO) website: www.ico.org.uk.


What Information Do We Collect?

We may collect and process the following types of information:

  • Your name, address, job title, organisation, email address, and phone number

  • Information you provide when registering on our website, subscribing to services, posting material, or requesting support

  • Records of correspondence and interactions with us (email, phone, in person)

  • Technical information, including cookies and usage data, when you use our website

We will only collect information that is necessary and proportionate to the purposes we set out below.


Lawful Basis for Processing

We process your personal data under the following lawful bases, as defined by UK GDPR:

  • Consent – for example, when you subscribe to our newsletters or mailing lists

  • Contract – when processing your membership or providing services you have requested

  • Legal obligation – where we are required to comply with the law

  • Legitimate interests – for example, maintaining relationships with members and funders

You can withdraw consent for communications at any time by contacting us (see “How to Contact Us” below).


How We Use Your Information

We use your personal information to:

  • Provide you with the information, products, and services you request

  • Manage your membership with CYPF Consortium

  • Send you newsletters or updates (if you have subscribed)

  • Improve our website and services through anonymous analytics

  • Meet our legal and regulatory obligations

We will never sell your personal information. We may share it only if:

  • required by law, or

  • with trusted partners who provide services on our behalf under strict data protection agreements.


Data Retention

We will only keep your personal information for as long as necessary for the purposes we collected it, including legal, accounting, or reporting requirements.
In practice, this means:

  • Membership and funder records: retained while the relationship exists plus up to 6 years

  • Mailing list data: retained until you unsubscribe or withdraw consent

  • Website analytics data: retained in line with Google Analytics’ standard retention periods


How We Keep Your Information Secure

We use appropriate technical and organisational measures to protect your information against loss, misuse, unauthorised access, or disclosure.
This includes:

  • Secure Sockets Layer (SSL) encryption on our website

  • Restricted access to systems and data

  • Regular reviews of our security practices

Please note that email is not always a fully secure method of communication, although we do our best to protect any information sent to us.


Cookies

Our website uses cookies and similar technologies to improve your browsing experience and analyse site traffic.

We use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. This information is processed anonymously.

You can control cookies through your browser settings. For more information, visit: www.aboutcookies.org.uk.

A cookie banner on our website provides you with the option to accept or manage your preferences in line with UK law.


Marketing

We will only contact you for marketing purposes (such as newsletters, updates, or event invitations) if you have given your consent.
You can withdraw consent or update your preferences at any time by emailing ashley.leggott@cypfconsortium.org.uk.


Complaints

If you are concerned about how we have handled your personal data, please contact us first so we can try to resolve the issue.
If you remain dissatisfied, you have the right to lodge a complaint with the ICO:
www.ico.org.uk/make-a-complaint


Links to Other Websites

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of those websites. You should read the privacy policy of any site you visit.


Updates to This Privacy Statement

We keep this statement under regular review and may update it from time to time. Any changes will be posted on this webpage.

This privacy statement was last updated in August 2025.